herbalifeshops Shipping Policy
Thank you for shopping with herbalifeshops. We aim to make delivery clear, predictable, and free for eligible orders within the contiguous United States.
Order Processing
Orders are processed Monday through Friday, excluding federal holidays. Our daily cut-off time is 2:00 PM Eastern Time (ET). Orders placed before 2:00 PM ET on a business day are typically processed the same day. Orders placed after 2:00 PM ET, or on weekends and holidays, are processed on the next business day.
Processing time: 1–2 business days.
Shipping Coverage
We offer free shipping within the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. We also do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
Shipping Method
We select a suitable carrier based on the destination state to help ensure reliable delivery. The carrier may vary depending on the delivery address. Once your order ships, you will receive a shipping confirmation email with tracking information where available.
Delivery Time
| Destination | Processing Time | Estimated Carrier Transit Time | Total Estimated Delivery Time |
|---|---|---|---|
| Contiguous 48 U.S. states | 1–2 business days | 3–5 business days | 4–7 business days |
Carrier transit times are estimates provided by the carrier. They are not guaranteed delivery dates. Weather, peak season, or unforeseen events may occasionally affect delivery. Total estimated delivery time is calculated as processing time plus carrier transit time.
Order Tracking
When your order ships, we will send tracking details to the email address provided at checkout. If you do not receive tracking information within 2 business days after your order is marked as shipped, please contact us at info@herbalifeshops.com or call +1 239-284-4290 during our service hours.
Delivery Issues
If tracking shows no movement for more than 5 business days, or if your package is marked delivered but you cannot locate it, please contact us within 7 days so we can assist. We will work with the carrier to investigate. Please note that we are not responsible for delays caused by incorrect addresses provided at checkout.
No Sales Tax
We do not charge sales tax. No tax is calculated or added at checkout.
Contact
For shipping questions, please contact:
Email: info@herbalifeshops.com
Phone: +1 239-284-4290
Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Address: 2326 NE 33rd Terrace, Cape Coral, FL 33909, United States
Last updated: September 17, 2026